Zovo Fishbone

Support

Need help with Zovo Fishbone or found a problem? Email support@zovo.one with a description of what you asked (in ChatGPT, Claude, or another app) and what happened. We reply within 2 business days.

Common questions

The AI app did not use it. Mention it by name in your request, for example "Use Zovo Fishbone to ...".

Is my data stored? Only the files it generates for you to download, for 1 hour; then they are deleted automatically. Nothing else is stored. See the privacy policy.

What can it not do?

Up to 8 categories, 10 causes per category and 5 sub-causes per cause
Text limits: problem 120, category 40, cause 80 and sub-cause 60 characters
It draws the causes you give; it does not find or rank root causes
The PDF font covers Latin, Greek, Cyrillic and Vietnamese; Chinese, Japanese, Korean, Arabic, Hebrew and emoji show as ? in the PDF (the SVG keeps them)
Files of large diagrams are kept for 1 hour so the download links work, then deleted; download the files to keep them